How to submit documents online

Overview

A growing number of Spanish administrative procedures can be completed entirely online, through each body's own Sede Electrónica (electronic office). Doing so usually requires one of two forms of digital identification: a digital certificate or Cl@ve.

Requirements

• A digital certificate or Cl@ve registration, since these are how you prove your identity online for most procedures
• Digital copies (scans or clear photos) of any supporting documents the specific procedure requires

Step-by-step process

• Confirm the specific body's Sede Electrónica supports the procedure you need — not everything is available online yet
• Log in using your digital certificate or Cl@ve
• Complete the relevant online form, attaching digital copies of required documents
• Submit, and save or download the confirmation receipt (justificante), which proves the submission was made and when
• Track the status of your submission online where the specific procedure allows it

Required documents

• Digital certificate or Cl@ve
• Digital copies of any documents the specific procedure requires

Common mistakes

• Not saving the confirmation receipt after submitting — this is your proof the procedure was filed, and when
• Submitting poor-quality scans or photos, which can cause a submission to be rejected or delayed
• Assuming every procedure is available online — some administrative processes still require an in-person appointment

Practical tips

• Keep a dedicated folder (digital) with clear scans of your key documents (passport, NIE, proof of address) ready to attach, since many online forms ask for the same core set
• If a portal seems to only accept certain file formats or sizes, check this before attempting to upload, since vague upload errors are a common source of frustration

How Tuchati can help

If an online procedure isn't behaving as expected, or you're unsure whether something can be done online at all, Tuchati can help you find the right path.